PersonalFA - Privacy and Security Statement

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PersonalFA LLC

PersonalFA's Privacy and Security Statement.

This web site, the PersonalFA Site (the "Site"), is provided by PersonalFA LLC ("PersonalFA", "we", "our", or "us").

This Privacy and Security Statement discloses the privacy policy and security practices for this site. This site is specifically designed for persons who are 18 years of age or older and is intended for use by persons who have entered it directly or through a Web site owned or operated by or for the organization sponsoring this site ("Site Partner").

We are committed to maintaining the security of Personally Identifiable Information (defined below) obtained through our site. We take significant precautions to protect your Personally Identifiable Information both online and offline. Maintaining a high degree of confidence from you and our service providers regarding the protection and secure transmission of all Personally Identifiable Information obtained through our site is of the utmost importance to us. The PersonalFA web site is hosted by a third-party service called IX Web Hosting. This service has a number of security precautions and policies to keep Personally Identifiable Information that is stored in their systems protected from unauthorized access. Their systems are configured with data encryption technologies and firewalls. Servers that host the Site storing Personally Identifiable Information are kept in a secure environment and may be accessed only by a limited number of authorized persons.

We collect information about you that is provided by you to us or a Site Partner, such as your name, address, telephone numbers, e-mail addresses and other information that can identify you as a specific individual ("Personally Identifiable Information"). On those pages of our site where Personally Identifiable Information is collected in order for you to purchase or request further information about a product or service, we describe what information is required in order to provide you with the product, service or information that you have requested. We do not knowingly collect information from persons under 18. If a Service Provider requires a birth date to order a specific product or service, you will not be able to enter a birth date that indicates that you are less than 18 years old.

We collect Personally Identifiable Information when you:

You and/or a Site Partner representative may provide us with the Personally Identifiable Information necessary to allow you to use our site and to optimize your use of our service. This Personally Identifiable Information may include your name, address and other Personally Identifiable Information that you or a Site Partner determines will enhance your experience in using our site, such as your telephone numbers and e-mail addresses.

We collect certain credit card and bank account information necessary to set up the billing for the services and products that you purchase, which may include card number, card type, card verification numbers, cardholder name, billing address and expiration date. If you use automatic deduction (electronic funds transfer) to purchase services or products, we collect account information necessary to set up the billing and payment for the services and products that you purchase. This account information includes the account number, account type, account name and the ABA routing number of the financial institution where the account is located.

When you request additional information or have a question regarding products or services offered on this site, we collect Personally Identifiable Information that the applicable service provider may need to contact you with a response to your request or inquiry.

We may offer customers an opportunity to participate in surveys for the purpose of improving this site or promoting the use of this site. Information collected by us when you participate in a survey may include Personally Identifiable Information. You may at any time opt out of receiving e-mails or other notifications from us regarding surveys available through this site, by e-mailing us at CustomerService@PersonalFA.com.

This Web site may contain links to other sites that are not owned or controlled by PersonalFA. Please be aware that we, PersonalFA LLC, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects Personally Identifiable Information, which may include, without limitation, when you leave our site to complete surveys or click on advertisements that direct you to third party sites. This privacy statement applies only to information collected by this Web site.

We do not track or collect information about your visits to other Internet sites. Certain technical information is automatically collected about your computer each time you request a page during a visit to this site. This information may include your IP address, operating system and Web browser software (e.g., Netscape Navigator or Internet Explorer). We assign you a "cookie" (i.e., a tiny packet of identifying information passed between your browser and a Web site) each time you visit this site. You do not provide this information — it is collected automatically as a means for supporting your visit to this site. This cookie does not contain any Personally Identifiable Information. You can always choose to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Please be aware that by refusing to accept a cookie you will not be able to make optimal use of this site.

We use third-party advertising technology to serve ads when you visit Web sites upon which we advertise. This technology uses information about your visits to Web sites upon which we advertise (not including your name, address or other personal information), to serve our ads to you. In the course of serving our advertisements to you, a unique third-party cookie may be placed or recognized on your browser. In addition, we use Web beacons, provided by our ad serving partner, to help manage our online advertising. These Web beacons enable our ad server to recognize a browser's cookie when a browser visits this site and to learn which banner ads bring users to our Web site. The information we collect and share through this technology is not personally identifiable.

We also use a third-party tracking service through IX Web Hosting that uses cookies to track non-Personally Identifiable Information about visitors to our site in order to track our visitor page views and clicks within our site for the purposes of gaining a better understanding of visitor preferences, improving the relevance and quality of our site, and other purposes we deem appropriate.

Use of Your Personally Identifiable Information Personally Identifiable Information collected on this site may be used to: Information collected when you order a product or service is used to confirm and process that order, and may be reused to assist with the processing of your orders of other products and services. In addition, information collected from you when you order products or services is used to process the billing and payment for these services through your credit card or automatic deduction (electronic funds transfer) account, if applicable. If you set up an ongoing billing and payment account with any of our service providers, these ongoing (usually monthly) charges to your credit card or automatic deduction account will be billed and collected directly by the service provider.

Customer service may use your e-mail address or telephone number to contact you in order to answer questions or provide requested information, or to resolve outstanding issues pertinent to the products or services ordered by you. We and your selected service providers may use your e-mail address or other contact information to send you notifications about new features, products, services, specials, service providers, promotions or other opportunities available through this site, or to confirm or improve customer service. You will have the opportunity upon the receipt of any promotional e-mails not pertaining to the status of your subscription to unsubscribe from receiving such promotional e-mails in the future. We may share address information with our service providers or other business affiliates to provide you with information about new products or services, special offers, discounts or other information that may be of interest to you.

Responses to Your Questions or Suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with using or accessing this site.

Improving the Quality of Our Sites
We may collect information about your computer (IP address, operating system and Web browser software) for the purpose of assessing the effectiveness of site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site. We do not track your IP address or collect information about your visits to other Internet sites. Information about you and your use of this site may be aggregated with other information collected on this site or otherwise used in ways that do not personally identify you or constitute Personally Identifiable Information. This type of aggregated or statistical information may be used by us to improve the quality of our site or for other purposes that we may deem appropriate.

You will have the opportunity upon the receipt of any promotional e-mails not pertaining to the status of any of your orders to unsubscribe from receiving such promotional e-mails in the future.

Legal Obligations
If required by law, we may disclose information you have provided in connection with your use of this site or the purchase of products and services. We may also disclose information about someone who poses a threat to our interests (such as customer fraud) or whose activities could damage or bring harm to others.

User Information
The "Update User Information" area of this site allows you to view, correct or delete information collected about you.

Notifications of Changes
We reserve the right to modify or amend this Privacy and Security Statement at any time and for any reason. If we are going to use your Personally Identifiable Information in a manner materially different from that stated at the time of collection we will notify you via e-mail or other available means. You will have a choice as to whether or not we use your information in this materially different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post the notice we will also e-mail users, notifying them of the changes in our privacy practices.

Contacting Us
If you need help using our service or have a question regarding the products or services offered, please email our customer service at customerservice@personalfa.com

Last updated as of December 5, 2007

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